Just in time answers
for Sales and Support
Train a secure AI on your technical resources that answers customer and employee questions so your team doesn't have to
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Use Mendable for
Docs & Knowledge Base
Decrease tickets & activation times with an AI assistant
Customer Success Enablement
Use a technical AI copilot to increase retention
Sales Enablement
Use a technical AI copilot to build trust with prospects
Product Copilot
Speed up adoption with a technical assistant in your app
Enterprise-grade security
SOC 2 Type II
Mendable is SOC 2 Type II certified. Check out our AI Trust Center for additional information.
SSO (SAML, OIDC, OAuth)
Supports SAML 2.0, OpenID Connect, and OAuth 2.0 for single sign-on (SSO) and identity federation.
RBAC (Project and chunk level)
Role-based access control to ensure that only the right people have access to the right data.
Secure Data Connectors
Integrate securely to Google Drive, Salesforce, Zendesk and more using OAuth 2.0.
BYOK / BYOM
Bring your own key or custom model to Mendable to ensure compliance.
Rate Limiting
Project and user rate limit protection to prevent abuse and ensure availability.
Start by connecting your data
Mendable offers managed ingestion through a simple online GUI and through our API. You can easily add, modify, or delete different types of sources.
Customize your model
Customize base model properties
GPT-3.5-Turbo and GPT-4 are supported with a variety of base models coming soon
Training through answer correction
Correct the answers generated by the model and it will instantly learn from your feedback
Custom prompt edits
Edit the prompt to prevent hallucinations, maintain voice and format requirements
Keep your data always updated
Mendable reingestion process offers CRON jobs and webhooks to keep your data synced and always up to date
Support Link
Have customers redirected to your customer support link when the bot can't answer their questions
Privacy-first features
Mendable provides custom private, open source LLMs depending on your needs
Continuous Training
Coach the model by correcting the wrong responses, keeping your chat applications always up to date
Tools and Actions
Give your AI access to tools for augmentation and actions for automation. Integrate with any API
Choose your component
Mendable provides a variety of components ranging from search bars, to chat bubbles, to full CLIs built on our API. Customize them or easily build your own
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import { MendableSearchBar } from '@mendable/search'
<MendableSearchBar anon_key={MENDABLE_ANON_KEY} />
Deploy anywhere
Deploy Mendable internally, externally, or both. Our API allows you to send and query data from anywhere.
Enterprise ready out of the box
Verified Sources
Reduce hallucinations by grounding answers with sources from your documentation
Enterprise Grade Security
Our platform is built for enterprises in mind. We provide RBAC, bring your own model, and SLAs
Ready for the whole team
Mendable supports single-sign-on so your entire team can train, manage your custom AI
Get insights from usage
Usage
Number of chat messages per month
GPT-3.5
GPT-4
Understand all interactions
Unravel your users' queries, track their interactions, customize responses, and monitor your product usage effortlessly.
- -Gain key insights into user queries
- -Monitor real-time product-user interactions
- -Fine-tune your model for optimized responses
- -Track and evaluate Mendable usage
Insights beyond conversations
Learn what your users are asking, how they are asking, and their satisfaction level with the answers. Teach the model based on the answers rating and improve the model's performance.
Don't take our word for it
Build an AI technical assistant in minutes
Frequently asked questions
If you have anything else you want to ask,reach out to us.
Is it free?
We have a free plan that gives you 500 message credits. It is also free for certain Open source projects. Contact us to see if your project is eligible.
Do you train your AI model with my code?
Currently, Mendable does not look at any of your repository's code. However, in the future we may add it. We will always give you the option to opt out of sharing your data.
How do I remove the Powered by Mendable?
To remove the Powered by Mendable, you need to upgrade to an enterprise or custom plan. Contact us at garrett@mendable.ai and we can help you out.
How do I get an anon key?
To get your anon key you need to sign up at mendable.ai and create a project. Then you can find your anon key in the API Keys section of the dashboard. Anon keys are used for client-side while API keys are used for server-side.
Is there a free plan?
Mendable offers a free plan with 300 message credits. It is also free for certain Open source projects. Contact us to see if your project is eligible.
Is GPT-4 pricing different?
Yes, right now GPT-4 will cost 3 requests per message instead of 1 (gpt-3.5-turbo). That means that instead of 500 messages, you will get around 166 messages if you only use GPT-4.
Can you correct the AI response?
Yes, Mendable offers a 'teach the model' functionality where you can correct the AI response and it will learn from it.
How can I integrate Mendable with my application?
Probably! Check out the Mendable documentation here https://docs.mendable.ai to better understand how you can start integrating.
Is it 100% accurate?
Like Humans, AI will never be 100% accurate. So we can't assure you that every solution will be correct.
How do I cancel my subscription?
Simply log into our platform, go to your account and click on "Open customer portal" button. There you will be able to cancel/modify it through Stripe.
How does Mendable work?
Our application syncs with your documentation and support channels, then uses your docs and previously answered questions to suggest possible answers.
Are you open-source?
Currently not - although we have some open source components and integrations. If you have input here, please message us at.hello@mendable.ai.
How does Mendable price custom plans?
1. Use case
- Mendable differentiates between internal and external use cases.
- With Mendable, we give you the ability to use our chat bots for a variety of use cases, both for internal efficiency and external communication to your customers.
2. Total usage
- For specifically external use cases, you will only pay for the value you're receiving.
- Mendable will look at the total number of messages sent during a month.
3. Custom work
- If there are any special feature requests (custom data connectors, etc.), we are happy to discuss these requirements!